Our Complaints Procedure

At RadConsult, we uphold the highest standards of professionalism and care in our services. We acknowledge the importance of addressing any concerns or issues that our clients may encounter. Dr. Ali Al Jarad, our dedicated complaints lead, is committed to ensuring that all complaints are handled with the utmost seriousness and efficiency.

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Should you wish to raise a complaint, we encourage you to contact us through one of the methods listed below and our team will be in touch as soon as possible.

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RadConsult is a subscriber to the Centre for Effective Dispute Resolution (CEDR), an independent charity which can provide dispute resolution services for unresolved complaints between customers and businesses.